NewCoRadar

Privacy Policy

Effective Date: 12 April 2026

NewCoRadar is a trading name of Deplova Ltd, a company registered in England and Wales under company number 16633010, with its registered office at:

85 Great Portland Street
London, London W1W 7LT
United Kingdom

Deplova Ltd is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at support@newcoradar.com.

1. Introduction

NewCoRadar respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our website and services.

We only collect personal data that is reasonably necessary to provide, maintain, secure, and improve our services.

2. Information We Collect

We may collect and process the following categories of personal data:

Account Information

  • First name
  • Last name
  • Email address
  • Company name (optional)

Billing Information

  • Subscription status
  • Payment status
  • Transaction references

Important: Payment card information is processed directly by Stripe, our third-party payment processor. We do not store or have access to full payment card details.

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Usage data
  • Log and session information
  • Security and diagnostic data

Public Business Data

NewCoRadar displays and processes company incorporation information sourced from publicly available records provided by Companies House under the Open Government Licence.

While we aim to present public business data accurately, NewCoRadar does not guarantee the completeness, accuracy, timeliness, or ongoing availability of information obtained from Companies House or any other third-party or public source.

3. How We Use Your Data

We use your personal data to:

  • Create and manage your account
  • Provide subscription services, alerts, tracking features, and account functionality
  • Process billing and subscription administration
  • Send transactional emails and service-related notifications
  • Respond to customer support requests and enquiries
  • Improve platform performance, reliability, and user experience
  • Monitor usage, investigate suspicious activity, and prevent fraud or abuse
  • Maintain platform security, backups, logs, and diagnostics
  • Comply with legal, regulatory, tax, and accounting obligations
  • Establish, exercise, or defend legal claims where necessary

4. Lawful Bases for Processing

Under UK GDPR, we process personal data on the following lawful bases:

  • Contractual necessity — where processing is necessary to provide the NewCoRadar platform and related services to you.
  • Legitimate interests — where processing is necessary for running, improving, securing, and administering our services, provided those interests are not overridden by your rights and freedoms.
  • Legal obligation — where processing is necessary to comply with applicable laws, regulations, tax requirements, accounting obligations, or lawful requests from authorities.

Where we rely on consent, you have the right to withdraw that consent at any time.

5. Sharing Your Data

We do not sell your personal data.

We may share personal data with trusted third-party service providers where necessary to operate our business and provide our services, including:

  • Stripe — payment processing
  • Postmark — transactional emails and service alerts
  • Hosting, infrastructure, cloud storage, security, analytics, and technical service providers where reasonably necessary to operate the platform

We require relevant service providers to handle personal data securely and lawfully and only for authorised purposes.

We may also disclose personal data:

  • where required by law or regulation;
  • to respond to lawful requests by public authorities;
  • to protect our rights, property, users, or platform;
  • in connection with a business sale, merger, acquisition, restructuring, or similar transaction.

6. International Data Transfers

Some of our third-party service providers may process personal data outside the United Kingdom.

Where this happens, we take reasonable steps to ensure that personal data is protected using appropriate safeguards, including adequacy regulations, approved contractual protections, or other lawful transfer mechanisms recognised under UK data protection law.

7. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, security, and operational requirements.

Typically:

  • account and transaction records may be retained for up to 6 years after account closure where required for legal, tax, or accounting purposes;
  • technical logs, diagnostic information, and security records may be retained for as long as reasonably necessary for security, fraud prevention, and operational monitoring;
  • support correspondence may be retained for as long as reasonably necessary to manage customer service and resolve disputes;
  • marketing preferences, where relevant, are retained until withdrawn or updated.

When personal data is no longer required, we will securely delete it or anonymise it where appropriate.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, damage, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under UK data protection law, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of your personal data;
  • object to processing in certain circumstances;
  • request restriction of processing in certain circumstances;
  • request transfer of your personal data where applicable;
  • withdraw consent at any time where processing is based on consent.

These rights are not absolute and may be subject to legal exceptions.

To exercise any of your rights, please contact us at support@newcoradar.com.

10. Automated Decision-Making

We do not carry out solely automated decision-making, including profiling, that produces legal effects or similarly significant effects on users.

11. Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your personal data has been handled unlawfully or improperly.

ICO website: https://ico.org.uk

We would appreciate the opportunity to address your concerns first, so we encourage you to contact us before contacting the ICO.

12. Cookies and Similar Technologies

We use cookies and similar technologies to support website functionality, security, performance, and user experience.

Where non-essential cookies or similar technologies are used, we will seek consent where required by applicable law.

You can control cookies through your browser settings. If you use a cookie banner or cookie preferences tool, users should be able to manage non-essential cookies through that tool.

13. Third-Party Links

Our website or platform may contain links to third-party websites or services.

We are not responsible for the content, security, or privacy practices of third-party websites or services, and you should review their own privacy notices before providing any personal data to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices.

Any changes will be posted on this page with an updated effective date. We encourage users to review this page periodically.

15. Contact Us

Deplova Ltd / NewCoRadar
85 Great Portland Street
London, London W1W 7LT
United Kingdom

Email: support@newcoradar.com